Privacy Policy
Your privacy and data protection are our priority
Last updated: January 1, 2025 • Effective Date: January 1, 2025
Our Commitment to Your Privacy
At CFEL (Children's Foundation for Early Learning), we are committed to protecting your privacy and handling your personal information with care and transparency. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our facilities, or interact with our website.
Information We Collect
Personal Information
- Contact information (names, addresses, phone numbers, email addresses)
- Child information (names, ages, medical information, developmental records)
- Emergency contact information and authorized pickup persons
- Financial information for billing and payment processing
Website Information
- IP addresses and browser information
- Website usage patterns and preferences
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- • Provide childcare and educational services
- • Communicate with families about programs
- • Process enrollments and waitlist management
- • Handle billing and payment processing
Safety & Compliance
- • Ensure child safety and supervision
- • Maintain health and medical records
- • Comply with licensing requirements
- • Emergency contact and response
Communication
- • Send program updates and newsletters
- • Notify about events and important dates
- • Respond to inquiries and support requests
- • Share child development updates
Improvement
- • Improve our programs and services
- • Analyze website usage and performance
- • Conduct satisfaction surveys
- • Develop new educational offerings
Information Sharing and Disclosure
We Do Not Sell Your Information
CFEL does not sell, trade, or rent your personal information to third parties for marketing purposes. We only share information when necessary for service delivery, legal compliance, or with your explicit consent.
We may share information with:
- Regulatory bodies and licensing authorities as required by law
- Healthcare professionals in case of medical emergencies
- Trusted service providers who assist in our operations (payment processors, software providers)
- Legal authorities when required by law or to protect safety
Data Security
Our Security Measures
Physical Security
- • Secure facilities with controlled access
- • Locked filing systems for paper records
- • Staff training on confidentiality
- • Regular security assessments
Digital Security
- • Encrypted data transmission and storage
- • Secure password policies
- • Regular software updates and patches
- • Limited access on need-to-know basis
Your Privacy Rights
Access and Control
- • Request copies of your personal information
- • Update or correct inaccurate information
- • Request deletion of information (subject to legal requirements)
- • Withdraw consent where applicable
Communication Preferences
- • Opt out of non-essential communications
- • Choose your preferred communication methods
- • Unsubscribe from newsletters and updates
- • Manage notification preferences
To exercise your privacy rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity for security purposes.
Contact Us
Privacy Questions
Mailing Address
CFEL Privacy Officer
Children's Foundation for Early Learning
[Address Line 1]
[City, Province, Postal Code]
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by:
- Posting a notice on our website
- Sending email notifications to registered families
- Providing written notice at our centers
Your continued use of our services after such changes indicates your acceptance of the updated policy.